Recent Posts

THE EPA has Produced a Helpful Mold Guidebook

11/7/2022 (Permalink)

EPA Booklet about mold The EPA booklet about mold is an excellent guide to understanding mold.

Mold, Moisture, and Your Home

The EPA has published a helpful mold guide for homeowners to understand why mold might grow in their homes and how to remove it. The booklet, Mold, Moisture, and Your Home is available as a PDF download from the EPA.

In this article, we have quoted several critical areas of information from the EPA mold guide to provide you with a quick review of the information. However, we recommend that you download and read the entire booklet!

  • Molds are usually not a problem indoors unless mold spores land on a wet or damp spot and begin growing.”
  • The mold spores will not grow if moisture is not present. Indoor mold growth can and should be prevented or controlled by controlling moisture indoors. If mold grows in your home, you must clean up the mold and fix the water problem.”
  • Who should do the cleanup depends on several factors… one consideration is the size of the mold problem? If the moldy area is less than about 10 square feet (less than roughly a 3 ft. by 3 ft. patch), in most cases, you can handle the job yourself, following the guidelines below.”

The EPA booklet warns homeowners against self-do-it-cleaning if the mold source was contaminated with sewage if they suspect the HVAC system is contaminated, and if there is a quantity of mold of more than 10 square feet. The booklet then provides two pages of instructions about how to safely and adequately clean moldy surfaces. The instruction discusses how to safely use bleach (if, and when it may be needed).

  • Avoid breathing in mold or mold spores. To limit your exposure to airborne mold, you may want to wear an N-95 respirator, available at many hardware stores and from companies that advertise on the Internet.
  • Wear gloves. Long gloves that extend to the middle of the forearm are recommended. When working with water and a mild detergent, ordinary household rubber gloves may be used. If you use a disinfectant, a biocide such as chlorine bleach, or a robust cleaning solution, you should select gloves made from natural rubber, neoprene, nitrile, polyurethane, or PVC.
  • Wear goggles. Goggles that do not have ventilation holes are recommended. Avoid getting mold or mold spores in your eyes.
  • Cleanup and Biocides. Biocides are substances that can destroy living organisms. Using a chemical or biocide that kills organisms such as mold (chlorine bleach, for example) is not recommended as a routine practice during mold cleanup. There may be instances, however, when professional judgment may indicate its use.

The EPA booklet asks an important question, how do I get rid of mold? Here is their answer:

  • "It is impossible to get rid of all mold and mold spores indoors; some mold spores will be found floating through the air and in house dust. The mold spores will not grow if moisture is not present. Indoor mold growth can and should be prevented or controlled by controlling moisture indoors. If mold grows in your home, you must clean up the mold and fix the water problem. If you clean up the mold but don’t fix the water problem, then, most likely, the mold problem will come back."

We can’t say it enough about, Mold, Moisture, and Your Home. It is an outstanding resource. We strongly encourage you to get a personal copy.

Please, understand SERVPRO of El Centro is an expert in resolving moisture and mold issues in homes and public buildings.  

Business Owners, Be Prepared for Water Damage!

11/6/2022 (Permalink)

Roof tarp to prevent water damage Roof tarps are just one service to help our commercial clients.

Thought About Disaster Preparation for Business or Commercial Buildings in El Centro and Salton City?

Statistics prove that companies that are prepared and ready for a disaster by knowing what to do and how to fix the problems stand a better chance of staying in business. More than 50% of companies that are not prepared go out of business.

SERVPRO provides a FREE EMERGENCY READY PLAN (ERP). It's a comprehensive preparedness program,  an APP that when completed, contains customized information, suggestions, and resources to help your company recover from any disaster. You always control the APP and there are no obligations or contracts to commit to.

The best way to recover from a disaster to your commercial property or business is to be prepared in advance. At SERVPRO of El Centro, we are here to help. We invite you to seek the best service provider in the area. At SERVPRO of El Centro, we stand by our reputation and would be pleased to help you in your time of need. Please call and ask about the free ERP... 760-337-5858.

Introducing the SERVPRO Storm Team

11/6/2022 (Permalink)

ugly green van Have you seen the bright green SERVPRO vans in El Centro?

Natural Disasters are Intensifying, Be Prepared.

In the early 2000's SERVPRO Industries, a nationwide water and fire cleanup franchise system saw an increasing number of natural disasters worldwide.

SERVPRO responded by forming a storm response team comprised of experienced franchisees who could travel to storm-damaged areas to provide cleanup services.

Back then SERVPR had 1,500+ franchisees. Only the best of the best were invited to participate in storm response. Standards were established concerning cleanup procedures, equipment use, and standard pricing. 

Total, SERVPRO of El Centro is pleased to say we are certified and approved as a Storm Team Responder.

What does this mean for you? 

It means that our company is one of the best of the best and you can expect good service whenever you call us. It also means that if a natural disaster were to happen in our region of the country, the SERVPRO storm team would be here. SERVPRO of El Centro would be the host franchise and the community would receive help from as many other Storm Team Members as needed to get the storm damage cleaned up.

If we ever suffer from a natural disaster and you see dozens of green trucks in the area, it's the SERVPRO STORM TEAM hard at work to make it "Like it never even happened."

Can Bleach be used for Mold Cleanup?

11/6/2022 (Permalink)

Mold on a wall Bleach must be used with caution during mold remediation.

Mold Remediation is More than Using Bleach

The US EPA has a great deal to say about mold removal on its website: 

On their website, it is evident that the cause of indoor mold growth is always excessive moisture.  If a person wipes the mold away and uses bleach for "good measure", the mold will return after the bleach has dissipated unless the cause of the mold growth has been solved. 

Before you attempt self-do-it mold remediation please read the EPA Mold information.

The Mold section of the EPA website provides information concerning proper cleaning techniques. It advises a person should wear an N95 respirator and wear waterproof gloves. When a person uses a biocide in the cleaning process to keep the room ventilated. Fumes from chemicals such as bleach can be toxic.

At SERVPRO, we are professionals in finding the cause of mold growth and in performing safe remediation. For your safety and well-being please call us concerning mold removal issues. We are always pleased to help.  760-337-5858

El Centro is in Earthquake Country.

11/6/2022 (Permalink)

Earthquake fault sign SERVPRO is ready to help if the" big one" hits.

El Centro Residents Know About the San Andreas Fault, but Few Have Driven Through it.

One need only think of the El Centro earthquake of 1940 to understand how intertwined the city’s history and development are with the San Andreas fault. Many Californians and visitors to the state are constantly alert regarding seismic activity natural to the area. An excellent way to learn more about the spot takes place not too far. Leaving Palm Desert, you can explore the geologic features of the San Andreas fault. At the same time, a guide explains the vegetation and animal life in the formation and the influence of the Native American Cahuilla tribe. Make sure to consult online availability to book a tour, and keep in mind the following-

  • The tour is done in an open-air Jeep, leaving from Palm Desert.
  • As explained by the naturalist guide traveling with you, you can walk around some areas.
  • A minimum of 2 guests is necessary to book the tour, which is not wheelchair accessible.

Just as we expect, the San Andreas acts up occasionally. Thus, we should assume flash flooding will happen in our region. SERVPRO technicians are ready to help when flash flooding removal services are necessary following a natural event. When a disaster occurs, it is time to leave it up to the experts, and SERVPRO of El Centro/Salton City is the best water restoration company in the region. Contact us at (760) 337-5858 and let us leave your home or business “Like it never even happened.”

Ground Water Flooding is Usually Contaminated.

11/6/2022 (Permalink)

ugly green colored restoration equipment Caution: Groundwater flooding is usually full of contaminates.

Flood Damage in El Centro Can Contain Contaminated Water

During the time of year when storms blow into the El Centro region, excessive amounts of rainfall can cause flooding in your neighborhood.  When there is groundwater flooding there is a good chance it is contaminated. The Health and Restoration industries classify this type of water as Category Three and are also called Black Water. That means it is treated the same as sewage backups.

- Floodwater will mix with sewage systems

- Floodwater contains bacteria from dead animals

- Floodwater can contain chemicals, fertilizers, etc.

Whenever the source of your flood damage situation in El Centro is "black water" which means it contains gross levels of bacteria, our SERVPRO technicians follow a standard set of procedures to mitigate issues so that the contamination does not spread across your building. The first step we take is to protect the building occupants from the contaminated water by evacuating you and your family and equipping our workers with personal protection equipment. Next, we establish containment controls with plastic barriers. We also use  HEPA air scrubber equipment so that contaminants cannot spread throughout your structure.

After the work site is safe and the affected areas are properly contained, our SERVPRO crew can begin removing and disposing of unsalvageable building materials and contents. Please note: during category three flooding, most structural porous materials that got saturated with contaminated moisture must be removed and replaced. In some situations, we can save affected contents that have non-porous surfaces by performing specialized cleaning and decontamination.

If you need contaminated groundwater removed from your home or commercial structure it is wise to call SERVPRO of El Centro / Salton City at (760) 337-5858 immediately.

We're Faster To Any Size Disaster.

Getting Bussiness back to Work After a Property Damage Event

11/6/2022 (Permalink)

thermal image camera SERVPRO of El Centro has the tools and skills to solve property damage at business locations.

Helping Businesses Stay Strong After Water Damage to an El Centro Restaurant

Through years of helping local service sector businesses with water removal projects and other time-sensitive damage restoration procedures, we at SERVPRO know all too well that we have to work fast to get your doors open faster and avoid as much revenue loss as possible. All of our commercial procedures focus on timeliness to get you back to normal operations faster. Still, we also take care to do our work thoroughly and leave your place looking "Like it never even happened."

Getting Doors Open Faster

Depending on how extensive the need for water removal for your restaurant in El Centro is, you may very likely need to close doors for the entire duration of our drying and restoration procedures. Because every day of work means lost revenue for you, we prioritize sending our best crews and resources to local businesses with time-sensitive issues like flooding or widespread water damage. If the building contains any standing water, we use our powerful truck-mounted extraction pumps to remove this water as quickly as possible. Once this process finishes, we set up a careful arrangement of air movers and dehumidifiers that can take moisture out of the floors and other materials and collect it into disposable containers. Through these specially-designed tools and procedures, we can complete most water removal projects within one week.

Thorough Work Is Essential

Making sure we remove all water possible from your establishment is just as important to us as getting the job done quickly. Customers tend to notice even minute signs of damage, such as a warped patch of carpeting or a discolored stain on baseboards. Sometimes, we even have to come in and help out a business that received water removal service from someone else or allowed the drying to happen over time but still shows signs of damage that can drive away customers. We apply a rigorous evaluation process to ensure that no spot of water damage remains untouched and specialize in restorative procedures that return the building interior to the exact state it was in before the disaster.

SERVPRO of El Centro / Salton City is an expert provider of property damage mitigation and restoration services for businesses in the area. Call us immediately after a disaster at (760) 337-5858.

SERVPRO is Proud of Our Community

11/6/2022 (Permalink)

Ugly green colored vehicle SERVPRO is proud to play an important part of our community.

Natural Wonders and Authentic Cuisine around El Centro Provide a Great Setting for an Adventure 

Perhaps one of the lesser-known facts about El Centro is that it is the largest city in the United States to lie entirely below sea level. Located a little over 100 miles from San Diego and closer to Mexicali in Mexico, it is located in California's southeastern quadrant. The city was founded right as we welcomed the 20th century when in 1906 W.F. Holt and C.A. Baker purchased the land for $40 per acre and then added an extravagant $100,000 to improve it. Border crossings make this town one of a peculiar character and cultural experience. 

Even though El Centro wasn’t founded until 1906, the area was first visited by Melchor Diaz, a Spanish explorer who ventured into Imperial Valley circa 1540. For some time after the Mexican-American War, the southern part of El Centro was under Mexican domain, while its northern half belonged to the United States. Imperial County was originally part of San Diego County, and it wasn’t until irrigation became possible thanks to a diversion of the Colorado River that farmers settled the area. Before the town was organized correctly, a train station named Cabarker was built in honor of C.A. Barker. Its first post office became operational in 1905. 

Soon after it was established, population growth escalated, partially because El Centro became the county seat, beating the City of Imperial. Some historians claim that the original cities in Imperial Valley had a competitive relationship, which is why El Centro’s win over the City of Imperial for the county seat was significant. Agricultural in nature, irrigation had a close relationship with its growth, as did the ease with which traders could move their goods by train or highways.

Exploring El Centro and its Adjacent Areas 

Natural and manmade attractions exist in El Centro. The most salient are described below. 

  • Naval Air Facility El Centro- approximately six miles away from El Centro, this military facility serves as a home to training units and as the winter home for the famous Blue Angels. Founded in 1946, the base has boasted various names throughout its decades-long history, as it trained specialized troops. Today, it continues its legacy by allowing troops to practice their maneuvers and air-based combat.
  • The Blue Angels make their home in El Centro. In 2020, the world-renowned fleet flew over much of the United States, recognizing healthcare workers' efforts everywhere in response to the pandemic. This flight demonstration squadron dates to 1946 and still employs many of the maneuvers it performed at its inception. The Blue Angels carry their civic mission by visiting many schools and community events throughout the year. They seek to inspire a culture of excellence and service through their flight demonstrations. 
  • The Algodones Dunes- although the Spanish word “Algodon” references cotton, there is no apparent reason for the area’s name. This famous sand dune is close to Arizona and Baja California, and aside from the All-American Canal, it remains in its natural condition. The dunes present a challenge for many, including those who drive out to them for recreation and off-road driving. Advocacy groups have alternatively argued against restricting access to the area or against encouraging its opening. Today, the largest sand dunes are open to off-road vehicles, and camping is widespread, particularly in the winter months. Tourism to the area makes an impact on El Centro businesses, and many cater to this constituency. 
  • Colorado River- Although not in El Centro, it is a mere 50 miles and one of the most impressive rivers in the southwest. Starting in Colorado and flowing through the Grand Canyon, it makes its way to Mexico through the Arizona-Nevada border. Its' canyons, national parks, and rapids are attractive to almost everyone. The Colorado River is also an essential water source for many areas adjacent to it. It allows us to generate hydroelectric power and flows through aqueducts, reservoirs, and dams. It offers a breathtaking view of many sites, and it serves as a visual reminder of the beauty of Mother Nature. Lovers of outdoor activities are probably the best suited to visit El Centro and thoroughly enjoy what it has to offer. Hiking, camping, and backpacking are daily occurrences virtually year-round, and the presence of fossils and carvings make for a fascinating exploration. A short drive into the  desert takes you into Native American territory, where the richness of their history becomes evident. Bird-watchers also get an opportunity to visit numerous water bodies and spot species living in the area. You may even venture into the water and jet-ski or kayak in a lake or lagoon. Once your encounter with nature is fulfilled, you can venture into El Centro’s main strip, Imperial Avenue, and enjoy authentic Mexican cuisine.   

Natural Events in El Centro

El Centro residents are not strangers to natural events such as earthquakes and storms. When they find themselves in need of water restoration services, they can call our team of experts at SERVPRO. We understand the challenges associated with having floodwater come into your home and the importance of taking quick action to prevent the damage from progressing. Thankfully, we have access to the latest equipment and technology to develop a multi-pronged approach to restoring your home or business when disaster strikes. 

Like you, we understand that life is disrupted when water leaks from a window, a water heater, or a rise in water levels. We intend to mitigate your loss and do our job in a way that prevents further consequences, such as mold or structural deficiencies. To achieve such a goal, we rely on our certified experts and the coordination with other pertinent professionals and contractors who can help return your home to mint condition. 

Why hire SERVPRO of El Centro?... because we are part of the community... 

SERVPRO of El Centro/Salton City is your ally when disaster strikes, regardless of how big it is. Call us at (760) 337-5858 and trust in our expertise.

Let us guide you and work diligently until your home is left “Like it never even happened.”

How to Hire A Good Company

11/6/2022 (Permalink)

Tips about How to Hire a Service Contractor

Good service providers are concerned with customer satisfaction. They want to turn customers into repeat business clients. Shady companies are about making as much money as possible from each job and customer.

Solid companies are in business for the long haul. They care about our community and its reputation. In a town like El Centro, a bad reputation spreads quickly.  

Many companies are honest and mean well, but they fail to deliver on quality or have other serious shortcomings that impact their customers. The typical weaknesses are:

  • Not putting estimates in writing
  • Late arrival
  • Poor communication during the job
  • Working messy
  • Missing deadlines

Of these five problems, the lack of clear communication is the basis for 80% of customer complaints concerning contractors. The remedy seems simple, keep all parties informed using text memos and photographs, face-to-face conversations followed by a written summary of the discussions. However, communication failures seem part of the human condition and quickly become the most significant obstacle in developing a stable professional relationship.

It would be best if you had confidence in the vendor you intend to hire. Be sure to ask potential service providers how they update and inform you about your project from start to finish. Observe how well the prospective contractor communicates with you during their sales process because this is often a strong indicator of how you will be treated after becoming their client.

SERVPRO of El Centro knows the five most common shortcomings that can be relationship killers. While we are not 100% perfect, we do our best to provide top-level service by providing written estimates, arriving on time, communicating well, maintaining a clean and safe job site, and meeting our promised deadlines.  

When a mistake happens, we will own up to it and do our utmost to correct it because we want satisfied customers. We aim to make you happy and build a solid reputation in El Centro and the Imperial Valley.  To reach our SERVPRO of El Centro office for more information or service, please call 760-337-5858.

Almost Every Home will Experience a Water Damage Event

11/6/2022 (Permalink)

Servpro green colored equipment Insurance statistics indicate almost every home will experience a property damage event over a thirty-year period.

SERVPRO Assists in Water Mitigation

A water leak in your kitchen or bathroom plumbing is an emergency. SERVPRO-trained agents can help mitigate further damages. The first step is to scope the damage before creating an action plan.

Water Mitigation in Salton City or any other town in the area is something most homeowners will face during their homeownership. SERVPRO technicians are available to take the emergency damage report anytime, 24/7. Then they jump into action by scoping the damage. While scoping, they have to be mindful of any present dangers to ensure safety for both the workers and residents. 

Here are some necessary scoping procedures for water emergencies:

  • Identify water quality; clean, gray, or black. 
  • Technicians explain what they are doing while they do it and have homeowners sign the appropriate documentation.
  • Document details such as types of materials needed.
  • Test walls, cabinets, crawl spaces, carpets, subfloor, and other surface areas for hidden moisture. 
  • Photograph the damage for planning and insurance purposes.

For 24/7 assistance, contact SERVPRO of El Centro / Salton City at (760) 337-5858. We're Faster To Any Size Disaster.